Privacy Policy

Effective Date: 12 December 2020

Maati Farms (“we,” “our,” “us”) operates the website www.maati.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Website. We are committed to ensuring your data privacy and comply with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

Maati Farms is the data controller for the purposes of GDPR. Our contact details are:

  • Business Name: Maati Farms
  • Address: 122, Near Siddeshwar Mahadev Temple, Laxman Colony, Shyam Nagar, Jaipur, Rajasthan 302019
  • Email: support@maatifarms.com

2. Personal Data We Collect

We collect the following categories of personal data:

2.1 Information You Provide to Us:

  • Name, email address, phone number, and address when you contact us or purchase our products.
  • Business details if you engage with our export services or data training programs.

2.2 Data Collected Automatically:

  • Technical Information: IP address, browser type, operating system, and referral URLs.
  • Usage Data: Pages viewed, time spent on the Website, and other analytical data collected using cookies and similar technologies.

2.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to improve your experience on our Website. For more details, see our [Cookie Policy].

3. How We Use Your Personal Data

We use your data for the following purposes:

  • To process your inquiries and orders.
  • To provide our export services and training programs.
  • To communicate updates, offers, and information about our services.
  • To monitor and analyze Website performance and improve user experience.
  • To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing Your Data

Under GDPR, we process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders or service requests.
  • Consent: When you opt-in to receive newsletters or marketing emails.
  • Legitimate Interests: For Website security, business analysis, and fraud prevention.
  • Legal Compliance: To meet applicable legal obligations.

5. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in Website operations, payment processing, or analytics.
  • Compliance Authorities: Regulatory or law enforcement agencies when required by law.
  • Business Partners: Companies we collaborate with to deliver products and services.

6. International Data Transfers

If your data is transferred outside of the European Economic Area (EEA), we ensure that adequate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Correct inaccuracies in your data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Restrict the processing of your data.
  • Portability: Receive your data in a portable format.
  • Objection: Object to the processing of your data for specific purposes.
  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at support@maatifarms.com.

9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is entirely secure.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before sharing any personal data.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The updated policy will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

  • Email: support@maatifarms.com
  • Address: 122, Near Siddeshwar Mahadev Temple, Laxman Colony, Shyam Nagar, Jaipur, Rajasthan 302019